
Genuine Factory Parts
Reliability you can trust. Guaranteed.
Trust Printronix Genuine Factory Parts for Guaranteed Performance
Reliability counts, that’s why you can trust Printronix genuine factory parts to be engineered with the same quality and performance that go into our printers. With a reliability guarantee, Printronix genuine parts mean less downtime and service calls-saving you time and money.

LESS DOWNTIME

FEWER SERVICE CALLS

LONGER PARTS LIFETIME

Printronix Genuine Factory Refurbished Parts are only available in select regions. ** If a Printronix Genuine Factory Spare part fails within 12 months or if a Printronix Genuine factory refurbished spare part fails within 90 days, Printronix will replace it for free.
Genuine Quality Comes From the Factory
Printronix parts undergo precise manufacturing, factory fine-tuning and rigorous testing according to ISO 9001 Factory Certification standards to guarantee exceptional reliability. Only genuine parts from Printronix can ensure genuine factory quality. Critical Printronix parts that should only come from Printronix’s factory include:
- Shuttle assembly
- Power supply
- Ribbon motion & weld sensors
- Control panel assembly
- Controller board
- Hammerbank assembly


Printronix Genuine Factory Refurbished Parts Offer a Cost-Effective Alternative
Printronix refurbished factory parts are a highly reliable, trusted and budget-friendly option. You can trust the same genuine quality, manufacturing, and performance that are in all of our printers. Our refurbished factory parts come with a 90-day warranty and parts guarantee.

Don’t Settle for Second-Hand Parts, Your Printer Will Thank You
Aftermarket and used parts might seem like a cost-effective option, however quality is often sacrificed. Lower-quality materials may be used and testing can be limited, resulting in equipment malfunction and downtime.
Learn More About What Printronix Has to Offer

Industry Leader
- Industrial printer manufacturer and service leader for over 50 years
- Reliable support for mission-critical equipment in factories, warehouses and distribution centres (DC’s)

Service Performance Guarantee
- No matter how many repairs or service calls are needed, you don’t pay extra
- If we can’t fix it, we will replace your mission-critical equipment
- Download Service Performance Guarantee PDF

Global Support
- Network of offices around the world
- ISO 9001 Worldwide Certification

On-Site Service Performed by Printronix Certified Technicians
- Our technicians are properly trained to service your products according to strict manufacturer standards and abide by our code of ethics
- Our factory-certified techs know their stuff and will get you back online with minimum downtime

Genuine Factory Certified Parts
- Our service and maintenance agreements always include Genuine Printronix replacement parts
- Parts designed and engineered to perform to the highest operating standards set by the manufacturer
- Learn more about Printronix Genuine Factory Certified Parts
Global Companies Trust Printronix Service
Superior service at competitive prices makes Printronix the clear winner when choosing your service provider.

★★★★★
“I trust Printronix as my service provider, they are always dependable and on time.”
– Bakemark
★★★★★
“The tech did an awesome job. Thanks again for the quick repair of our broken printer.“
– Labatt Food Service
★★★★★
“The tech was supper fast and very knowledgeable and very kind.”
– YRC Freight
★★★★★
“Wonderful service, thank you!”
– Quality Custom Distribution
★★★★★
“Our field tech Mark communicates status great, lets us know eta and puts us back into production operating status effectively. Great work and much appreciated.”
– Golden State Foods
★★★★★
“We got a prompt response to resolve are problem, and Andrew did an excellent job.”
– R.W. Zant Company